![]() Ensures floral products are fresh in the shop and throughout the store.Fills customer orders completely and creates floral arrangements at their request, all in a timely manner. ![]() Inventories product, evaluates status, cares for damaged product, and replaces where necessary.Understands and processes FTD, interstore, Teleflora orders, and Internet Orders.Responsible for department in absence of Manager, or Assistant Manager.Cleans, processes, and cuts flowers appropriately.Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.Answers the telephone promptly and provides friendly, helpful service to customers who call.performing other tasks in every way possible to enhance the shopping experience.making note of and passing along customer suggestions or requests.securing products that are out of reach.escorting them to the products they’re looking for.Assists customers by: (examples include).Makes an effort to learn customers’ names and to address them by name whenever possible.Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.Operates as a lead with the floral clerks.Īccountable and Reports to: District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home Floral Department Manager Takes floral orders in person and over the telephone. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Ĭreates floral arrangements at the request of customers and fills necessary merchandising needs.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |